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Privacy Policy


Effective Date: 26/05/2023


At Mporium Dé Luxe, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with our services. By accessing or using our website, you agree to the terms and practices described in this Privacy Policy.


Information We Collect

1.1 Personal Information: When you create an account, place an order, or interact with our website, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.

1.2 Non-Personal Information: We may collect non-personal information such as your IP address, browser type, device information, and website usage data. This information is used to improve our website and enhance your browsing experience.


Use of Information

2.1 We use your personal information to:

Process and fulfill your orders.

Communicate with you regarding your purchases, updates, and promotions.

Provide customer support and respond to your inquiries.

Personalize your shopping experience and recommend products that may interest you.

Improve our products, website, and services based on your feedback and usage patterns.

Disclosure of Information

3.1 We may disclose your personal information to trusted third parties for the following purposes:


Payment processing and order fulfillment.

Shipping and delivery services.

Customer support services.

Marketing and advertising partners (with your consent).

Compliance with legal obligations or enforcement of our rights.

Data Retention

4.1 We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

4.2 If you wish to delete or update your personal information, please contact us at mporiumenquiries@gmail.com. Please note that we may retain certain information as required by law or for legitimate business purposes.


Data Security

5.1 We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5.2 We recommend that you choose a strong password for your account and refrain from sharing your login credentials with others.


Third-Party Links

6.1 Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those third parties before providing any personal information.


Children's Privacy

7.1 Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our records.


Updates to this Privacy Policy

8.1 We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.


Contact Us

9.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at mporiumenquiries@gmail.com

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